Frequently Asked Questions

FAQ

Are We Really "Locked" In?

You are not actually locked in the room. You can leave the room anytime that nature calls or you feel uncomfortable.

Will My Group Be Placed With Another Group?

No. Once the room is booked it is reserved for your group alone. You will not be paired with strangers so that your escape experience is uniquely yours.

We Only Have 2 People, Can We Play?

Our mini escapes for $15 per person are specifically designed for smaller groups. If you want a bigger challenge, two people can play our 60-minute games but you must pay the room minimum of $100. It is tougher to escape but you can always ask your Gamemaster for assistance.

Will Younger Players Be Afraid?

Most rooms are not scary in any way and are appropriate for younger players. The exception is “What Happened in Raven Woods?” which is played in the dark and includes jump scares.

Due to the challenging nature of the puzzles, we require that children under 13 are accompanied by an adult. Children 5 and under are free.

How Physical Is The Game?

Most Escape LG rooms require no physical demands. No crawling, climbing, or exertion. Just a positive attitude, the spirit of cooperation, and brainpower.

The exception is “Escape the Mineshaft” and “What Happened in Raven Woods?”. These rooms require minimal crawling.

What About Accessibility?

The public areas of Escape LG are fully accessible and there is handicapped parking available across the street on the corner of Mc Gillis Avenue and Canada Street.

Most of our rooms are accessible for wheelchairs, with the exception of “Escape the Mineshaft” and “What Happened in Raven Woods?”

Please contact us in advance so we can work with you to make any additional accommodations before your visit.

What Are Your Success Rates?

Your success depends on you and your group. Your Gamemaster will monitor your progress throughout the game and is available to provide hints and clues if you need and want them.

Do You Have Gift Certificates?

Escape LG has gift certificates available in $25 increments up to $200. They are available at our location or through our booking page.

Where Can I Find Parking?

Paid public parking is available on the side streets west of Canada Street.

There are additional paid parking lots available. The two closest lots are a block and a half south on Canada Street (next to the Adirondack Pancake House) and at the corner of James Street and Ottawa Street, both less than a 2-minute walk from our location.

Please allow for ample time to find parking, particularly on weekends and holidays. Remember to arrive 10-15 minutes prior to your reservation time.

Read Our Awesome Reviews!

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Mickey Tallent profile picture
Mickey Tallent
Google star 1Google star 2Google star 3Google star 4Google star 5
We did Blackbeard's Brig, which was well designed and our game master, Becca, kept a good watch over us.
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Sharon Dawson profile picture
Sharon Dawson
Google star 1Google star 2Google star 3Google star 4Google star 5
Played their 15 minute rooms Escape the Mineshaft and Escape the Dungeon. Fun little rooms, with some nice effects I still remember two years later. Worked great for two people for the sake of the space. Game Master was super friendly and helpful. Perfect way to try out an escape room to see if you like them, or as a time fill while you're waiting on their one hour rooms.
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Michelle B profile picture
Michelle B
Google star 1Google star 2Google star 3Google star 4Google star 5
This was a super fun experience! I went 2 times. I only did 2 15 minute rooms. Both were doable and successful for two 11 year Olds. I did see some comments about the set up. I feel if you are someone who can get over stimulated, it might not be for you. It can get a tad bit loud and that can be distracting for some. I do feel the shorter time rooms are great for anyone who has never done it, it is a great way to gauge if you'd enjoy an escape room, if not, you know youre only there for a short time. The facility was extremely clean, the staff was amazing and friendly. I literally mean every one. Top notch customer service. Will go back if I am here again. Thank you so much!!
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Kenneth van Grinsven profile picture
Kenneth van Grinsven
Google star 1Google star 2Google star 3Google star 4Google star 5
You move from room to room, moving to another room always feels extra rewarding. The puzzles and clues also make sense. All in all one of the better escape rooms!
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Barbara Pennington profile picture
Barbara Pennington
Google star 1Google star 2Google star 3Google star 4Google star 5
So much fun! My son and I escaped from Blackbeard. This was one of the best escape rooms I have ever done. The puzzles were interesting and creative. We'll definitely be back!
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Stephen Mihalchik profile picture
Stephen Mihalchik
Google star 1Google star 2Google star 3Google star 4Google star 5
Our first time and we had a blast. Trapped in the dungeon. We almost made it out. Had so much fun. Can’t wait to go back.
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Steven Roland profile picture
Steven Roland
Google star 1Google star 2Google star 3Google star 4Google star 5
Had a great time doing it
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Jay Hayes profile picture
Jay Hayes
Google star 1Google star 2Google star 3Google star 4Google star 5
The staff were extremely welcoming and made our group feel at ease, even though we were early for our booking. The waiting room was comfortable and allowed us to hype up for our experience. We did the Blackbeard Brig experience. The puzzles started off fairly simple and ramped up in difficulty as the room went on. there were a few surprises along the way that made us feel utterly genius as we put them together. We will definitely be returning to attempt Raven Woods and Cypherspace at another time.
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Jim Hoffman profile picture
Jim Hoffman
Google star 1Google star 2Google star 3Google star 4Google star 5
Very fun experience playing the challenging Pirates themed game. Friendly and helpful staff.